Truecaller Microsoft AI Voice Assistant: AI Assistant to Answer Calls with User’s Voice

by Rida Fatima
Truecaller Microsoft AI Voice Assistant

Truecaller Microsoft AI Voice Assistant: AI Assistant to Answer Calls with User’s Voice

The association between Truecaller and Microsoft is set to redefine the telecommunication backdrop with the introduction of a personal voice feature in Truecaller’s AI Assistant. This feature is powered by Microsoft Azure AI Speech’s Personal Voice technology. It allows users to create a digital voice clone that the AI Assistant can use to answer calls, making the interaction more personalized and authentic.

Truecaller’s AI Assistant was first introduced in September 2022. It has already been a game-changer in managing phone calls by screening calls, taking messages, and responding on behalf of the user. With the addition of the personal voice feature, users can now train the AI Assistant using their own voice, which will then be used to greet and respond to callers.

This partnership is a major breakthrough for Truecaller, which is the early access partner for Microsoft’s Personal Voice technology. A working demo of this feature was recently showcased at the Microsoft Build conference in Seattle, establishing the potential of this technology to create a more engaging and comfortable experience for users.

The personal voice feature is designed with clearness and responsible AI in mind. It includes guardrails to prevent misuse, such as watermarks in the speech output to identify artificial audio. This guarantees that interactions remain clear and trustworthy.

The rollout of this feature will begin with public beta users in select markets, including the U.S., Canada, Australia, South Africa, India, Sweden, and Chile, with plans to expand to all users in these markets. Truecaller’s commitment to revolution and user-centric design is obvious in this move, which promises to improve the call management experience meaningfully.

As Truecaller and Microsoft continue to explore the potential of AI-powered voice technologies, this partnership is meant to deliver even more advanced solutions to the global user base. The personal voice feature is not just a technological progression; it’s a step towards a future where digital communication is as natural and personal as a conversation with a friend.

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